Students and families can use this form to contact CSS Profile and Institutional Documentation Service (IDOC) for Students. High school counselors can also submit this form to support students and families through the CSS Profile application and IDOC process. We will usually respond in 3–5 business days. If your issue is urgent, please call us instead. Phone numbers for CSS Profile and IDOC can be found at https://cssprofile.collegeboard.org/contact-us.
DO NOT provide confidential information such as social security or credit card numbers in this form.
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